What are the various status definitions within a myTI company account?
The status definitions for users within a myTI company account:
- Active – Regular users must log into the company account every 365 days. Super administrator users must login every 180 days to stay active.
- Inactive – Regular users have not logged into the company account for 365+ day. Super administrator users have not logged in for 180+ days.
- Invited – The user was invited to join the company account, but has not yet accepted the invitation.
- Expired – The user does not accept within 30 days, their invitation expires.
- Pending – The user requested access to a company account but is awaiting approval/denial from an administrator.
- How do I add a new user to a myTI company account?
- How do I resend an invitation to join a myTI company account if the user did not receive the email or respond within 30 days?
- How do I remove a team member from a myTI company account?
- What are the various roles within a myTI company account?
- Why is my company account locked?
- How do I approve someone who requested access to a myTI company account?