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Ordering FAQs
Checkout profiles
Checkout profiles
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Checkout profiles
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General questions
Why can't I edit an existing checkout profile?
Why don't I see any existing checkout profiles when checking out?
What does the status of checkout profiles mean?
What is store checkout profile?
What is backlog checkout profile?
What is conversion (backlog + store) checkout profile?
Addresses
Why are some fields grayed out when attempting to edit an address on a myTI company account?
How do I add, edit or delete an address for a myTI company account?
How do I choose a different address in a specific checkout profile?
Tax ID
Why do the official tax documents saved to a checkout profile not apply in some scenarios?
How do I add, edit or delete a tax ID for a myTI company account?
How do I choose a different tax ID in a specific checkout profile?
Payment
How do I add, edit or delete a payment method for a myTI company account?
How do I choose a different payment method in a specific checkout profile?
Why am I receiving an error when trying to delete a payment method associated with a checkout profile?
Freight carrier
Why does freight information saved to a checkout profile not apply in some scenarios?
How do I add, edit or delete freight carriers for a myTI company account?
How do I edit freight carrier information within a specific checkout profile?
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